Shipping Policy – LuuzzyHome
At LuuzzyHome, we ensure a smooth and hassle-free shipping experience for our customers. Please read our shipping policy to understand the delivery process, estimated timelines, and charges.
1. Shipping Locations
✔ We offer shipping across India.
✔ International shipping is currently not available.
2. Shipping Charges
✔ Standard Shipping: Charges vary based on the order value and location. The exact shipping fee will be displayed at checkout.
✔ Free Shipping: Available on orders above a specific amount (as per ongoing offers).
3. Estimated Delivery Time
✔ Metro Cities: 3-5 business days
✔ Other Cities & Towns: 5-7 business days
✔ Remote Areas: 7-10 business days
(Delivery times may vary due to unforeseen factors like weather, strikes, or courier delays.)
4. Order Processing & Tracking
✔ Orders are processed within 24-48 hours after payment confirmation.
✔ Once shipped, you will receive a tracking number via email/SMS to track your order.
5. Delivery Guidelines
✔ Our courier partners will attempt two deliveries before returning the package.
✔ If the recipient is unavailable, you may need to coordinate with the courier for rescheduling.
✔ Please provide accurate shipping details to avoid delays.
6. Damaged or Missing Items
✔ If you receive a damaged, defective, or missing product, please contact us within 24 hours of delivery with images.
✔ We will arrange a replacement or refund after verification.
7. Order Cancellation
✔ Orders can be canceled before shipping for a full refund.
✔ Once shipped, cancellations are not allowed. However, you may initiate a return after receiving the product as per our Return Policy.
8. Contact Us
For any shipping-related queries, reach out to us:
📧 Email: info@luuzzyhome.com
📞 Call/WhatsApp: 7357170707
💙 LuuzzyHome – Fast, Safe & Reliable Delivery!